All Collections
Account & Funding
Get expert support to optimize or manage your campaigns
Get expert support to optimize or manage your campaigns
RTX Platform Support avatar
Written by RTX Platform Support
Updated over a week ago

When it comes to optimizing campaigns for peak performance, RTX Platform experts have the knowledge and experience to make your profit soar. Depending on how much you spend per day to run your campaigns, you may be eligible for expert assistance from our team at no extra cost.

Service Tier Details

Tier 1: Managed

Let our team do the work for you!

What you'll get:

  • Campaigns managed and optimized by our team of experts, with no maintenance required from you

  • Weekly performance calls to keep you up-to-date on your campaigns

  • Quarterly business reviews to assess performance and set goals for the next quarter

  • Guaranteed beta access to test new features before they're available on RTX Platform

Eligibility requirements:

  • Average $500+ in daily spend

  • Track all conversions in RTX Platform

Tier 2: Dedicated Support

Get ongoing, personalized guidance to optimize your campaigns with dedicated support from our experts.

What you'll get:

  • Monthly optimization suggestions tailored to your unique campaigns and goals

  • Quarterly business reviews to assess performance and set goals for the next quarter

  • Beta access consideration to test new features before they're available on RTX Platform

Eligibility requirements:

  • Average $50+ in daily spend

  • Track all conversions in RTX Platform

Tier 3: Self-Service

Write into our help desk for assistance, regardless of how much you're spending.

What you'll get:

  • Answers and advice from our support staff via email (1-3 day response time)

Eligibility requirements:

  • None


For more information on our service tiers, or to take advantage of the service tier you're eligible for, please contact support@rtxplatform.com.

Did this answer your question?