All Collections
Account & Funding
Submit your photo ID to approve your new account
Submit your photo ID to approve your new account
RTX Platform Support avatar
Written by RTX Platform Support
Updated over a week ago

ID verification is a requirement for account approval in certain countries.

As a security measure, we require new signups from certain countries to verify their identity. If you are from one of these countries, you will be prompted to upload a scan or photo of your government-issued photo ID during signup.

NOTE: If your ID has been rejected, you can submit a new one in your profile.

We'll review your identification during business hours, and you'll be notified of your approval status via email. To protect your privacy, your ID will automatically be deleted from our system after it's been approved.

TIP: Passports and driver's licenses are acceptable forms of ID. Selfies and glamour shots, regrettably, are not.

Did this answer your question?